When such an established and respected institution as The British Libary is subject to a prolonged and damaging cyber-attack then it gives us all pause for thought, or should do, surely?

If the story has passed you by, do yourself a favour and read this BBC article which spells out in nerve-shredding detail what the organisation is having to face as a result of this criminal activity.

Protecting your reputation

In a  study published in September 2023 , Cybersecurity Disasters Survey Incident Reporting & Disclosure, it was found that 40% of IT and security leaders who responded had experienced a cyber attack and 74% admitted they were concerned about a future “cybersecurity disaster” impacting their organisation.

The report highighted shortcomings when reporting attacks, with 41% not reported to internal leadership and nearly half (48%) keeping incidents a secret from the authorities.

Reporting incidents to the government authorities is a requirement in the UK and the EU, and keeping quiet about cyber breaches will not help anyone.

The Information Commissioners Office (ICO) says “Every successful cyber-attack that is kept quiet….makes other attacks more likely.” ( From Info Security magazine).

Crisis what crisis?

Once you’ve reported and are tackling the crisis, the key to success is :-

1) Early identification of the key issues.

2) Grip the problems at root by implementing your crisis management plan.

3) Execute a properly coordinated communications plan that puts you on the front foot.

If your organisation may need help or support with any of the above, read on.

Crisis headines from newspapers

What we do

At Mickord.com we run intensive Crisis Management and Crisis Communications workshops for private and public sector organisations to make sure you’re more resilient when facing any crisis whether it’s a cyber atack or damaging leak to the press.

And of course the hard yards are put in before a crisis looms.

I’m a former BBC editor, having started off as a wet-behind-the-ears radio reporter in the 1980’s, progressing up the greasy BBC pole to become BBC Radio Merseyside’s longest-serving manager.

My team and I trained and nurtured a generation of reporters and producers, many of whom are now at the top of their profession.

I jointly deliver sessions with another old-hand, Martin Cleworth, who has 30 years’ experience at senior levels in the police, specialising in  crisis negotiations.

We take leadership teams – whatever their level of experience – through the phases of a crisis from planning, through delivery and onto recovery.

Martin and I work together to ensure that your crisis management strategy is up to scratch and that your comms are up to the challenge BEFORE a crisis happens, so you’re in a much stronger position as an organisation to be resilient.

If you think we might be able to support you then get in touch any time.