Crisis Communications – the Swan’s Way
So there I was, doing my lockdown exercise in the 'sortacountryside'. Stomping
Coronavirus and crisis communications
There was a time in the 70’s and 80’s when the Government’s
So how do you media train a prince?
I remember my mum saying to me when I was a kid
How to Misrepresent your Brand in a Media Interview
...in 5 easy steps
Notes from a Big Data scandal
“I learned many things from that period…I learned for example, that when
Stress testing your crisis communications plans
The former US Defence Secretary Donald Rumsfeld once referred to ‘unknown unknowns’
Roger and Out
Call me a cynic but whenever I hear certain politicians complain about
The Golden Hour
Last year I attended a crisis management conference where one of the
Chester Zoo fire – full marks for crisis comms
If you want an example of how communications should be managed effectively
Glossophobia – you know it makes sense
I learned a new word today. 'Glossophobia' is a derivation of the
